Responsible-gambling

Responsible Gambling

COVID-19. Important update from our Responsible Gaming Team

Coronavirus (COVID-19) is having a significant impact on the world. With more and more people being affected by current movement restriction measures countries are imposing to contain the spread of the virus. We want to ensure that all our customers continue to play safely on our site, and we do not wish these changes in circumstances to lead anyone losing track of time and/or money spent while gambling.

In light of this, we need to signal the significance of our Responsible Gaming tools, which will enable each client to remain in charge of their gambling and keeping the experience fun. While we advocate the use of responsible gambling tools at any time point using our site, this message is especially relevant given the present circumstances.

Below, you’ll find a list of some of the Responsible Gaming tools we offer. Please do take the time to familiarize yourself with them.

Responsible Gambling

To have a great casino experience, you need to play responsibly at all times. So what does it mean to play responsibly? To put it simply, it means that you never spend more than you can afford and that you never feel distressed, anxious or depressed when you’re playing.

Just like other things in life, casino games are great fun when you enjoy them responsibly. However, if you don’t play responsibly, they can have a very negative impact on your overall well-being. Just like any other addiction, compulsive gambling is a serious issue that you shouldn’t take lightly.

We want our casino to be a source of excitement, entertainment, and fun. The moment it’s not, we see it as a serious problem. That’s why you should take some time to read through this page. You’ll find information about tools that help you play responsibly, and contact information to organisations that give expert help to people struggling with compulsive gambling and addiction.

How do I know if I’m playing responsibly?

Sometimes it can be hard to tell if your gaming is shifting from a healthy pastime to a compulsive behaviour.

The best thing is to pay a bit of attention so that you can discover any warning signs and address them before the situation gets worse. If you feel uncertain about your gaming habits you need to ask yourself these questions:

Did you answer “yes” to any of these questions? If you did, Please read the following tips

Deposit Limit

You can limit the deposit limit to work daily, weekly or monthly

Wagering Limit

Control the betting amount and plan the game time

Net loss Limit

Limit how much money you lose in a specified time period. Once you lose the required amount, please stop the game immediately

Self-Exclusion

If you lost control of your gaming, you need to take a step back and get some perspective. And the first step in that direction is to do a self-exclusion. This means you close your account for a specified period of time, and that you won’t be able to log in until the time is up.

This is a good way of creating some time for reflection. Contact Support and ask for a self-exclusion and they’ll make sure you get the help you need.

When you should seek expert help

If your playing has gone beyond your control, and the tips we provide aren’t enough, you must seek expert advice immediately. Start by making a self-exclusion and then contact any of these agencies

https://sereneretreat.com.my/gambling-rehab/

Protecting Minors

It’s illegal for minors to play casino online. As a parent, you’re responsible for your children’s exposure to online gaming. We encourage you to use filtering software that prevents minors from accessing inappropriate websites.

We also advise you to take some precautionary measures to make sure your children don’t get access to your account or gaming sessions. Here are some things to think about: